Shipping Policy

Last updated: January 30, 2026

Thank you for shopping with Playful Intentions. Below is our shipping policy to help you understand how and when your order will arrive.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive another notification when your order has shipped.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Estimated delivery times:

• Standard Shipping (U.S.): 3–7 business days

• International Shipping: 7–21 business days (varies by destination)

Delivery times are estimates and not guaranteed.

Shipping Locations

We currently ship to:

• United States

• Select international destinations

If your country is not available at checkout, please contact us at support@playfulintentions.com.

Shipment Confirmation & Tracking

Once your order ships, you will receive a confirmation email containing your tracking number (if available). Tracking information may take up to 24 hours to update.

Customs, Duties & Taxes

Playful Intentions is not responsible for any customs duties, taxes, or import fees applied to international orders. These charges are the responsibility of the customer.

Lost or Delayed Packages

Playful Intentions is not responsible for delays caused by carriers, weather, or customs.

If your package appears lost or significantly delayed, please contact us at:

📧 support@playfulintentions.com

We will do our best to assist.

Incorrect Address

Please ensure your shipping address is correct at checkout.

We are not responsible for orders shipped to incorrectly provided addresses.

If an order is returned to us due to an incorrect address, reshipping fees may apply.

Damaged Items

If your order arrives damaged, please email us within 48 hours of delivery with photos of the damaged item and packaging.

📧 support@playfulintentions.com

We’ll work with you to resolve the issue quickly.

Contact

For any shipping questions, contact:

📧 support@playfulintentions.com